Terms of service
Last updated: October 2025
💕 1. General
This website is operated by SolyCréatif.
By accessing or purchasing from our store, you agree to be bound by the following Terms of Service.
Please read them carefully before using our website.
🛍️ 2. Products & Pricing
All products are made to order and personalized.
We reserve the right to change prices, designs, or product availability at any time without prior notice.
All prices are listed in U.S. dollars (USD)
🎨 3. Customization
Customers are responsible for verifying all personalization details (names, phrases, colors, sizes, etc.) before checkout.
Once production has started, no changes or cancellations can be made.
💳 4. Payments
Payments are processed securely through Shopify Payments, Stripe, or PayPal.
Your payment information is encrypted and not stored on our servers.
🚚 5. Shipping
Please refer to our Shipping Policy for details about delivery times, costs, and conditions.
SolyCréatif is not responsible for delays or losses caused by external carriers.
🔄 6. Returns & Refunds
Because our products are custom-made, we do not accept returns or cancellations once production has started, except in cases of error or damage.
See our Refund & Exchange Policy for more information.
💥 7. Intellectual Property
All content, designs, photos, texts, and logos are the exclusive property of SolyCréatif and protected by copyright laws.
Reproduction or use without written consent is strictly prohibited.
⚠️ 8. Limitation of Liability
SolyCréatif is not liable for indirect, incidental, or consequential damages resulting from the use or inability to use our products or website.
📝 9. Changes to Terms
We reserve the right to modify or update these Terms of Service at any time.
Changes take effect immediately upon posting on our website.
📧 10. Contact
For questions regarding our terms and policies, please contact us at:
support@solycreatif.com
💖 Thank you for supporting products made with love and intention.
Each purchase from SolyCréatif is part of a dream that inspires women everywhere to believe, create, and shine. ✨