FAQs

How long will it take for my order to arrive?

Personalized orders usually take between 3 to 5 business days to process and 5 to 7 business days to arrive, depending on the destination.


Can I customize my product?

Yes, all our products are made especially for you. You can include names, quotes, or custom designs.


What payment methods do you accept?

We accept credit cards, debit cards, PayPal, and Shopify Payments.


Do you offer international shipping?

At the moment we ship only within the United States. International shipping coming soon.


Can I return or exchange my order?

Custom items are non-returnable, but if your product arrives damaged or with an error, contact us at support@solycreatif.com and we’ll gladly assist you.


How can I contact them?

You can email us at support@solycreatif.com or send a message from our Contact page.


What products can I order wholesale?

We offer wholesale orders on t-shirts, mugs, tumblers, planners, and custom items. Fill out the form on our “SolyCréatif for Business” page.

Thank you for trusting SolyCréatif

Your essence turned into art.